Reason for Suspension: Inactivity
Duration of Inactivity: Approximately 4 months
Hello HelioHost Support,
I hope this message finds you well. I am writing to kindly request the unsuspension of my Johnny account. I have been unable to access or log in to my account for the past 3 to 4 months due to not having access to a device during that time.
Additionally, I have important files stored on that account that I need to recover. Now that I am able to use a device again, I would like to resume access to my account and services.
I would greatly appreciate it if you could reactivate my account or let me know the steps necessary to restore it.
Thank you for your time and support.
Best regards!