Good morning, as per HelioHost's current procedure, DNS records cannot be directly modified by users and need to have a support request based on this article, for "domains as well as user-supplied domains which are pointed to our nameservers (which are ns1.heliohost.org and ns2.heliohost.org)."
My Goal:
Obtain a basic Let's Encrypt certificate
The message from Plesk is that there is no DNSKEY record from 64.62.211.133, when a basic certificate is attempted.
Here are some information you might need:
Domain - softhauz.tech (already pointing to ns1.heliohost.org and ns2.heliohost.org nameservers)
Username - softhauz
My email for any further sensitive information - softhauz@outlook.com
I will respond usually ASAP or within 12 hours.
Thank you!
