i

i am on cloudflare network , and it doesn't have static exit ip that was the problem

yes that was the problem

Fixed by using static ip address

this is the picture

yes my username is "i" i changed the password but everytime i login it kicks me out after seconds, the problem is "johnny.heliohost.org" wont let me stay login and do any action ofcorse sometime it says another user in in the account. you can see in the picture please advice

hello i'm not able to login to https://johnny.heliohost.org/login_up.phpjohnny.heliohost.org when i login to https://heliohost.org/dashboard/ and click Continue to the Plesk control panel. it goes to https://johnny.heliohost.org/login_up.php?success_redirect_url=%2Findex.php and will not login to plesk even if i reset my password. please advise