yannisp

thank you! i'll try to fix it!

Could you inform me what happened and got suspended??? i cant continue my project now

Hello again! Wherever you have time i would like to install the openai python module to 3.10 please!!

Solved! ISP Matter! Thank you again!

I get a time out when using home connection and i see a suspended account when trying to reach by my phone's data ( Lilly-> http://65.19.141.70/). So it seems to be isp cause i also tried to access with all my firewalls disabled, diff browsers ,devices, reset-restart router, ip release-renew,net troubleshooting etc without success so i am going to contact my isp! thank you for your replies!! ❤️ 

Maybe i sent the wrong ip public->46.246.254.201? it is very weird, maybe many login attempts let me sent to you a full ip record. i also reseted my router, check firewall filters in windows and modem, i am now logged in to my Plesk through my phone's data, don't know what this can be! Can you suggest me something else to check?

@Krydos@wolstech I cant access heliohost and helionet with my current connection, but i normally can access the sites and login to my plesk from other cons, is that a blocked ip issue?

it's working for everything else in the web but i cant reach heliohost or net throught my home's connection, for exmp. if i use data on my phone i can access the sites and login to my Plesk normally, could that be a provider's matter?

could you check if my ip is blocked for helliohost and heliosnet? 

IP Address46.246.254.201

Excuse me the module is gensim 4.3.1! Thank you!

Sorry for answering late, 3.10

Thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yes, for now is only that! Thank you! Should i open a request ticketr?

Ok, i did my research and i think now i am able to run python throught cgi, now am i able to install some python packages that are required for my script? (at least genshim 4.3.1)? thanks a lot again!!

Thanks a lot, as i told i am newbie, so i'll try to use the cgi method. i only tested my site locally so i used my python scripts through exec(). Thanks a lot for your answer and everything!

Oh, i forgot to say that i am using Tommy (donated(the less for now   )) and i am using php 8.1.19 fastgci(apache). Should i upgrade to the next version so i can use my python scripts easier? thank you again!

Hello! Congratulations for everything you providing! I yesterday started to host my educational page on helio. I am noob plesk user but it's easy as far i can see and i am not having problems uploading my stuff and use your hosting. My site is to help student's of multimedia,web and app design greek schools by letting them practice to the questions of the final exams for this object's certification. I am using some string comparing algo's throught php but for giving the best precision to my guest i need to run a python script (a genshim's library short coded algo that returns the similarity score comparing user's and the correct answer). It's working locally to my pc xampp etc but i can't find the php.ini to plesk or a way to enable exec and run mu python script! Can you help me please? My other question is how many sites can be hosted to an account! Thank you!!!!