khanin

Hello, Thank you for the clarification. Unfortunately, it’s not possible to change the PostgreSQL port on Aiven, especially on the free plan — the port is assigned automatically and cannot be modified on my side. Aiven does not provide a setting to force a standard port like 5432. Given this, please escalate the issue to check whether it’s possible to open the required outbound port on your side. If this cannot be accommodated, that’s completely fine — just let me know. Thank you for your help!

Hello Heliohost Support, I am hosting a Node.js application on your servers. The app needs to connect to an external PostgreSQL database hosted on Aiven, but the connection is always refused from the Heliohost environment. Here is the connection URL (redacted for security): postgres://<user>:<password>@pg-service-dm-khanin-project.d.aivencloud.com:23579/defaultdb When the application starts, I get the following error: SequelizeConnectionRefusedError: connect ECONNREFUSED 85.9.195.148:23579 The same URL works perfectly on my local machine, so the Aiven service is reachable and accepts connections. This suggests that outgoing connections from Heliohost to this host/port combination (pg-service-...aivencloud.com:23579) are blocked or filtered. Could you please confirm: Whether outgoing connections to custom ports (like 23579) are allowed from Heliohost servers? Whether there are any firewall or network restrictions preventing connections to external PostgreSQL services? If such connections can be enabled for my account or server? This issue prevents the backend from accessing the database in production. Thank you!

Dear HelioHost Support Team, I hope you’re doing well. I would like to kindly ask for your help changing my current subdomain from *.khanin.dev to api.khanin.dev. Please let me know if you need any additional information or steps from my side to complete this change. Thank you very much for your assistance and for the great service you provide. Best regards, Dmitrii Khanin

Hi, dear support team! Hope you are staying well. I haven't found any "add domain" button in my cPanel, unfortunately. Could you please add my own domain "khanin.dev" (and any subdomains "*.khanin.dev"), so it can be an alias for "khanin.helioho.st"? I have already updated name servers in my domain registrar to "ns1.heliohost.org" and "ns2.heliohost.org". Thank you!