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snoozleberg

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Posts posted by snoozleberg

  1. @snoozleberg: Your account is queued, not suspended. Check in 24 hours; it should be back to normal by then.
    I see, but it's odd, it was suspended for like 3 days till yesterday

     

     

    Thanks anyway

     

    @snoozleberg: Your account isn't showing as suspended in our database, so if it still doesn't work tomorrow, post back here and I will look into this further.

     

    Sorry for the inconvenience.

    Not solved yet.
  2. Hello,

     

    I signed up on Helio for hosting my own domain on wednesday 16, I'm not so sure when exactly this happened, my domain is ordemdadesordem.com and my username is snooz.

     

    I received the email about my account being registered successfully, but I cannot access my account on cPanel, neither reset my password...

     

     

     

    Also, my domain registrar doesn't let me change the DNS master and slave, I have to set the zones manually.

     

    At the moment they are set to:

     

    (blank) IN A 64.62.151.110

    www IN A 64.62.151.110

    ftp IN A 64.62.151.110

     

     

     

    I don't know if I have to set something else, as I said, I just cannot change the domain's DNS master and slave at all, I can only edit the zone files.

     

     

     

    Thanks.

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