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Mossy

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    ran out of Disk space

    in Customer Service

    Posted

    You have to delete something from your account. Check the tmp folder, there's often a lot of data for the metrics software in there. If you don't need your metrics data, you can delete everything in the folder.

     

    Also, if you use the cPanel file manager, empty the trashcan.

     

    Beyond that though, you would have to purchase more disk space. It's $5/1000MB with a max of 5000MB per person.

    Can I pay using paypal?

    ran out of Disk space

    in Customer Service

    Posted

    Howdy,
     
    I have ran out of disk space. How can I free up space? I'm getting this error message 
    Account email: admin.tsurobilt@protonmail.ch
     
    "You are using your maximum storage allotment, 1,000 MB. If you want more, contact your service provider." 
     
    Kind regards

     

    [Solved] Server move request

    in Escalated Requests

    Posted · Edited by Mossy

    Howdy,

     

    I  made some mistakes when I deleting my previous database and now my site wont load. Its giving me the "account queued" error . I now realise that I probably shouldn't have, but I created an account on Tommy using the donation link, instead waited to completely remove the domain from Heliohost before re-registering it. 

     

    my paypal Receipt No:1492-2953-5432-0219

     

     

    I was on Jonny server and I moved to Tommy. I'd like to request my account to be reset please.

     

    I would like to start over, afresh, a  clean start. So will you please delete that account or reset it from your side so I can start working on the domain please?

     

    Thank you

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