octagon

Hi there, I'd like to use webalizer to analyze my site's traffic, but all log programs (cPanel -> logs -> choose log programs) are locked out and none can be activated. Could you please unlock them, or at least webalizer? Thanks! User: octagone Domain: clscientific Server: Stevie

cl58: Thank you for taking care of this so quickly Krydos: Your suggestion is exactly what I had in mind. A warning at 29 days would be reasonable, but 28 days would be even better in light of occasional cPanel outages. All: Thanks again

Hi folks, I had some trouble renewing a suspended account, your help would be appreciated: Username: "octagone" Domain: "www.clscientific.com" Server: stevie Scenario: 2 (cannot log into cPanel, cannot reset passwd, site appears "suspended" but is not in the "inactive" queue) I'm also worried about the notification system. The only email I received was "your account has been suspended, will be deleted in 1 week". By the time I saw it, my site had been down for a few hours. Does the system send out any warnings -- 24-48 hours before taking the site offline, perhaps? I hope it does, and it simply malfunctioned in my case. If there isn't such a warning, please consider adding one; it would be super helpful to minimize or eliminate unnecessary downtime. Many thanks! (I tried to reply to the "suspended" topic, but it was locked. Hope this is an appropriate post)