I received an email recently due to my inactivity on cPanel in the last few weeks. I tried to click the given link for reactivation/renewal of my account before the account is fully closed. However, the link always provides an error (as given below).
We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error.
My domain is at
macahs.org
How do I prevent my account from being closed? Thanks for your help.