smi93ctb

It's all sorted and working fine now. Thank you everyone!

I think so. I didn't receive any message that my IP will be included in the changes. It's only today that I can not login. Anyway, I'll just wait for Krydos to advise. Thanks.

Hi, can you please let me know if vps is affected by these changes? I can't login to the server and my website is not reachable. This only happened today.

Hello,

Can someone let me know why I can't access the server and my website is down? 

Thank you.

I created a new file from the file manager itself but I didn't check the shebang version.

I'll try again on the filezilla for the error log and let you know. But this isn't a priority for me now as I moved to vps. Hopefully, I can sort myself there.

Thank you for the quick response.

The above are the same settings that I've used, that's why I am wondering why I am getting the error. 

https://pasteboard.co/Jee0OwK.jpg

https://pasteboard.co/Jee1kpb.jpg

I will try to use another ftp client and see how it goes. Meanwhile, can you also check this? (or I can open a separate topic, if that is the SOP. Sorry)

I tried to recreate the instructions on running the python script (test.py) https://www.helionet.org/index/topic/29540-solved-solved-total-beginner-need-help-running-a-python-script/

but I'm also getting the 500 error. http://smi93ctb.heliohost.org/cgi-bin/test.py

And  lastly, if I move to the VPS, how long will it take before I can use the server after payment?

Thank you

Hi,

My account was just reactivated, and when I try to use FileZilla I am getting this:

Thank you very much!

Hi,

My account has been archived. Can you please activate my account? Thank you.

Hello,

I noticed that there is a free SSL cert by cpanel. I tried to install on https but softaculous can't determine that there is an SSL installed. Can anyone help me what steps to take? Thank you.

Hello, how long for a new user to have the site activated? Username: smi93ctb