ceomega

Thank you so much

Hello Helionet Team. Recently I have logged into my domain account (dotome.ga) and it says that my "subscription was suspended and all your sites are not available". Seems like I have an overuse issue because of 16.3 MB extra I added accidentally to one of my subdomains (this happened apparently after I tried to upload a folder which size surpassed the limit of disk space). I unintentionally got this issue and didn't realize that uploading this file (it was a test for a mediawiki landing page) ended as an over-the-limit warning . Please, how can I solve this problem or what are the next steps to take? Thanks in advance Server: Tommy

Dear HelioHost Team, I have not received any email concerning the Plesk transfer. Due to this issue, is there any option to have access? I would like to notify you about this problem and tell that I am ready to move. Thanks in advance

Thank you so much

Dear HelioHost Team, Yesterday I have donated US$1 for HH's Plesk migration process. Nevertheless, when I contributed through PayPal platform, it seems that I have mishandled my email address: if I access ETA Plesk page, it says that my email (the one I used for the donation) is not linked to any account and my original profile ceomega shows up with no donation instead (I mean this username, created for both Hosting and Forum, in which I'm writing this post). I don't know precisely if I associated my profile (the one for HelioHost Hosting) with the mentioned email when I created my account or simply my profile lacks it. Hence, I would like to know if it could be possible to link this email to HelioHost username ceomega in order to solve this kind of issue and keep active the donation. Thanks in advance. Sincerely, ceomega (on HelioHost & HelioNet)

Dear HelioHost Support Team, I have received a message which stated my account was archived due to inactivity over the last 30 days. I mishandled my account during that period. Please, I am requesting to unarchive it. My username: ceomega Thank you

Dear Helionet Support Team, Recently I have received a message which stated my account was archived due to inactivity over 30 days. Unintentionally I mishandled my account in that period, so I am requesting my account to be unarchived. My username: ceomega Thank you

Hello Helionet Support Team, I have recently got the following message: The IP address 181.74.109.114 has been blocked for trying to log in to SFTP with the wrong password too many times. To prevent this from happening again in the future please make sure your username and password are saved correctly in your SFTP client. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit. Please, could you unlock my IP account: I have managed my account misguidedly.. Thank you