Jump to content

melissa0

Members
 View Profile  See their activity

  • Posts

    3

  • Joined

  • Last visited

 Content Type 

Posts posted by melissa0

    Can't add my domain

    in Customer Service

    Posted · Edited by melissa0

    Unfortunately I did not succeed in that way too, interesting that only with this domain this problem occurs.
     
    When I add it as a secondary domain, I get the message:
    A DNS entry for “gsuitebr.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
    I verified that there is an answer to this in:
    https://forums.cpanel.net/threads/dns-entry-already-exists-error.588943/
    I believe it is an internal problem that is preventing me from using this domain. I authorize you to log into my account, change your password and look for yourself. 
     
    Are you unable to remove this entry from DNS? I think that would solve it. gsuitebr.com

     

     

    Can't add my domain

    in Customer Service

    Posted

    I don't remember if I used this domain in any helihost account that I already deleted, but I can't add it today, only with sub-domains.
     
    Domain: gsuitebr.com or www.gsuitebr.com
     
    I cannot add any of these 2, please, if you are associated with any account, remove please.
     
    You can confirm my domain ownership by checking the TXT for gsuitebr.com which is: my-heliohost-username-is-mythodea
     
    Panel login: mythodea

     

    Thank you guys <3

×
×
  • Create New...