spandso

It works! Thank you Krydos and wolstech!

Thank you!

Hi HelioNet team! Thank you for all your hard work to provide this great free service to all and for dealing with this recent DDoS attack. Whoever is behind that DDoS is just an awful person. When I access my website (http://spiritandsoap.com) I get a 403 Forbidden error. Also, I get a strange error when I tried to access cPanel and couldn't get in. Username: spandso Server: Tommy Website: spiritandsoap.com Can you please fix the problem? Thank you!

Yes of course. Thank you for all the efforts wolstech and the rest of the team!

I get the same error as calebt when I tried to access cPanel. Also when I try to access the website (http://spiritandsoap.com) I get a 403 Forbidden error. Is that due to the DDoS attack?

I managed to recover the database in Ubuntu 18.04. Here is how I have done it, if anybody has the same problem. I am assuming MySQL (server and client) is installed. First stop MySQL sudo systemctl stop mysqlExtract the raw database files from the compressed file in a folder, e.g. mydatabase. Move the folder to the mysql folder. For Ubuntu it is at /var/lib/mysql sudo mv mydatabase/ /var/lib/mysqlIMPORTANT! Change the owner of the folder to mysql. If you don't do that you will get access errors when trying to check and repair the database. sudo chown -R mysql:mysql /var/lib/mysql/mydatabaseStart MySQL sudo systemctl restart mysqlCheck and repair the database mysqlcheck -u root -p mydatabaseYou can now dump the database to a .sql file. You can do that from the shell or use phpMyAdmin. I used phpMyAdmin. Finally, login to your Heliohost account's cPanel and import the .sql file using phpMyAdmin. Done!

Understood, no problem! Thank you.

Thank you wolstech, I will give it a try in Ubuntu. Just curious, is it difficult to dump a .sql of my database from my Johnny account?

It's not an .sql file. What I downloaded from the backup directory (using the link sent to my email) was a tarball named "teloni_wp662.tar.gz" containing several .frm, .MYD, .MYI files and a file named db.opt. The tarball is only 1MB. Is that how cPanel creates backups for MySQL databases? Is it possible to dump an SQL file of the database? I could import that using phpMyAdmin. Any other suggestions? Thank you!

Hi Admins! Thank you for all your hard work and support. Old username at Johnny: teloni New username at Tommy: spandso I downloaded the backups (two files: username.tar.gz and username_wp662.tar.gz) as instructed. The backups are for a Wordpress installation. I tried to restore my site using a new account at Tommy via cPanel. I could successfully restore the files of the Wordpress installation using teloni.tar.gz but not the database (file: teloni_wp662.tar.gz). The restore process for the database takes forever and I get a time-out error. The database is created but it has no content. Can you please advise? Thank you!