sportnix

Perfect, thanks again wolstech!

I had a working subdomain on Johnny (jeep.vidon.net) prior to the Plesk move but it is no longer listed, and when I try to access its website It loads the HelioHost login interface instead. How can I get it back? The files are still in their folder, but Plesk doesn't offer any add domain or subdomain option yet. Thank you for your help.

👍 Thanks Wolstech

Hello, My user name is PHINK. I have a couple domain names registered with Cloudflare and hosted in your Tommy server. They were working fine until I was moved to Plesk. Now I am getting a Host error when trying to load the sites. Please not the error did not occur immediately after I moved to Plesk, but a few days later. I guess Cloudflare was keeping my sites in their cached servers for some time until it was purged. Should I change my DNS settings? There are no information regarding those settings on the Plesk interface, I have not changed my A records or Cname records on my registrar's side. Please help me out. Thanks

Unfortunately that's not even an option when CF is your registrar - unless you opt-in for their $200/month vanity name server plan-

Try zoho business mail. Its free and I am using it right now. You need to add txt, cname, mx records but after that it is better than roundcube. The issue you are having is probably caused by nameservers. I have used them before as a workaround, but the last thing i need right now i another third-party pain in the butt.

I am also experiencing non working e-mail account issues since around the same time of OP. I can send from c-Panel but cant receive, I did not modify any of my MX records If someone sends me an e-mail it will fail en return a Undelivered Mail Returned to Sender message, with "The account 550-or domain may not exist, they may be blacklisted, or missing the proper dns 550 entries. (in reply to RCPT TO command)" Today I created a new e-mail account on the same domain to make a test: It's set's up alright bu It doesn't receive any messages at all. Not even from the server itself.

I replaced heliohost's nameservers with cloudflare's and it propagated right away, I was finally able to run AutoSSL, it's all green now. I should probably wait until it crashes again before swapping back...

Not really, it could be the same reason AutoSSL doesn't work, the Free SSL Certificate Wizard fails at stage 2 (Verification), returning this error after pushing NEXT: DNS problem: SERVFAIL looking up A for mydomain.net - the domain's nameservers may be malfunctioning

yes, see post #12

Yes of course, but since I also have other domain names that do resolve 100% it is still unclear why that very one doesn't work properly.

My registrar tells me evrything is working fine, as if I simply need to clear my cache, that doesn't help much...

No improprement on the dns side, On the other hand how about that error I get on the SSL/TLS Status page in cpanel: An error occurred the last time AutoSSL ran, on February 6, 2020: MASTER DCV: A rate limit prevents DCV. How do you translate that in plain english?

Thanks Krydos, Since Propagation can take upwards of 48 hours to complete, I will wait a bit.

I removed my htaccess file a pushed the AutoSSL button again, let see if it makes any difference...