kr4cher

I tried locally with a DB client. I remember I had to request remote access for the databases to connect from another IP than the Host. If this is the case I would ask you to enable database access for all IPs again.

But that`s really weird. I have no Idea where these databases have gone. 🤯 I used them on Tommy with my existing users for about 2 years now without any problems.

Thanks for your quick support. But unfortunately I still have no access, authentication fails even when I set a new password. 

Also, is there no way to restore the current state of the database?

Dear Heliohost Team,

since about 2 weeks I have no access to my PostgreSQL databases. They are not displayed in Plesk either, but they seem to still exist. However, I get the following error when trying to connect:

FATAL: password authentication failed for user "******"

I am sure that I am using the correct credentials, as they worked before.

The following databases are affected:

Server: tommy.heliohost.org

• kr4cher_teamguard
• kr4cher_teamguard_test

If needed, I will send the usernames via PM.

Thanks, kr4cher

Hi,

I made a donation via PayPal which was linked to another email. Can you please link it to my account?

Transaction ID: 4LE69866M3312412C
Heliohost-Account: kr4cher

Thank you and good luck with the ongoing migration!

Hi Heliohost-Team,

my Account has been suspended due to inactivity. Can you reactivate it, please?

It`s in permanent use, I just forgot to login to cpanel 

User: kr4cher

Server: Tommy

Domain: tvw.heliohost.org

Thanks in advance.

kr4cher

Okay, then it looks like I have to generate it server-side.

Thanks anyway for the feedback!

Hi, I'd like to have the PostgreSQL uuid-ossp extension installed to generate UUIDs. Is it possible to install it?

Server: tommy

DBs:

kr4cher_teamguard

kr4cher_teamguard_test

Thanks in advance!

kr4cher

Hi Heliohost-Team,

could you please enable PostgreSQL remote access for any IP for the following databases:

Server: tommy

DB: kr4cher_teamguard

User: kr4cher_teamguard_prod_user

DB: kr4cher_teamguard_test

User: kr4cher_teamguard_test_user

Many Thanks

kr4cher

Hi,

I would like to deploy an ASP.NET application. According to the Wiki I have to apply for access first.

I would be pleased if you would grant me access within the next 2 days as I need it for my studies.

Thanks

User: lkarcher

Server: Tommy