rocks

hello,

could you please perform a backup of my files on the archived account devd on tommy

Please unarchive my account.

devd

tommy

devd.heliohost.org

ok

I have ssl installed on this domain name (the cpanel shows it is correctly installed) but when i try to visit the domain name, it says

Ahoy! You're seeing this page because you've reached a website on our service that's not configured to accept secure connections (HTTPS)

ok

Unblocked

hello, i have changed the primary domain name associated with the username but no sign of the update yet. can you check if the modification has been registered on your system?

Unblocked.

Please unblock again. I am getting the same error message.

The IP address 102.115.138.189 has been blocked for trying to log in to POP3 with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you.

unblock

The IP address 102.115.138.189 has been blocked for trying to log in to POP3 with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you.

The IP address 102.115.138.189 has been blocked for trying to log in to POP3 with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you.

Hello,

I cannot login to my account on tommy and I tried to reset my password which didn't work.

I understand the issue is due to the lack of disk space on /var

Admin, how soon do you think the issue should be resolved?

Thank you to keep us updated.

hello,

i can now login but i am getting the error message when i try to add a new domain to my new account  "(XID f3n434) The domain “tomauritius.com” already exists in the Apache configuration"

hello,

i created a new account but the account status is stuck at "Your account has not been created yet, but it should be soon. Refresh the page to check again."

hello,

could you please clear all mailbox info from the cache on my account. I have removed the domain name and recreated same thinking it will resolve the issue but no.

I had manually deleted the mailbox account from the file server and now when i try to create same i am getting an error message that the mail box already exists.

If it is not possible to clear the cache, could you please explain how i can remove all contents and do a fresh install on my account.

thank you

yes i have a WP website.

I am clearing the files as suggested. thank you

i cannot login on cpanel with my username and password.

i am getting an error message "Invalid Login".

please look into it. thanks

if you can help to figure out the reason behind the high load that would be great as I don't get a lot of traffic on this site. thank you.

a. rocks
b. tommy.heliohost.org

c. ekholiday.com