Gonzalox
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Posts
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Posts posted by Gonzalox
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Thanks for the quick reply.
Can you change my primary domain to gonzalox.com in my Johnny account, please?Account name: gonzalo1Thank you. -
Hi.Due to recent events with Stevie I have created an account on Johnny, but I need my domain gonzalox.com to be available again to use, please.Thank you in advance for your help and effort every day.
Greetings.
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Hello, my db is invisible on phpmyadmin
User: gonzalox
Database: gonzalox_rdt
Thanks.
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Your username is all in lower-case. Are you typing the username all in lower-case ?
Oh, that's the problem, I have placed all lower case and it worked!. Many thanks for the support! Greetings. :').
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Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Also, for changing the main domain, visit this link Change Main Domain
The first thing I did was to reactivate the account, and reactivated (I just did again).
Now I try to go to cPanel and continues to error (see image). http://i.imgur.com/58H5tuo.png
I try to recover my password via email and nothing comes (confirmation code).
I've tried on different browsers, clearing cache and data under normal and incognito mode: same.
Thanks for the fastest answer.
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Hi there,
I have a problem: I can't access cPanel (with my password). When trying to retrieve password by email, recovery code doesn't work.
Username: Gonzalox
Main domain: gnx.cl (I need to change to gonzalox.com)
Server name: Stevie.
Thank you for your attention.
(Sorry for my bad English).
[Solved] Remove unused domains
in Escalated Requests
Posted
Hello, I want to remove two domains from my account that I don't use anymore, please.
Username
gonzalox
Domains
1. Remove gonzalox.ga (registrant is no more)
2. Remove gonzalox.gonzalox.heliohost.org (I think was left from cPanel)
Make main domain gonzalox.heliohost.org.
Thank you in advance and have a nice day.