jchan88
-
Posts
5 -
Joined
-
Last visited
Posts posted by jchan88
-
-
Thanks! I did my backup from Ricky. Feel free to remove the Ricky account if you wish.
Please unsuspend Tommy.
-
Hi, I think my account got suspended because I have two accounts (jchan88 and johnnyyh)
Could you unsuspend this account:
HH username: jchan88
server: Tommy
domain: jcprod1.heliohost.org
My other account is on Ricky which I guess will remain suspended. If possible, I would like a backup of my data from that account. The username is johnnyyh and the domain is jcprod2.heliohost.org.
Thanks and sorry about having two accounts. I was under the impression that I was allowed an account per server.
-
thanks for the reply...i'm still getting the message that my IP is blocked...attached is the screenshot of the popup.
I'm also unable to reach the cPanel login (https://tommy.heliohost.org:2083/)...I presume due to my IP being blocked
-
I got a message to day that my IP was blocked...could you unblock? Also, was there something I did that caused it to be blocked?
Tommy back online
in News
Posted · Edited by jchan88
fixed my initial error message problem
Thank you as well for getting Tommy back up!