vijays

Thank you. I have deleted all the existing files/folders and copied the backup files from last year. Is there a way to check if the malware still exists?

Yes, I'm ready to start the cleanup. Please give the opportunity to do so.

I have serious problems with my connectivity. Because of different time zone, I could see your message only on the next day and I'm missing the 24 hour window that you provide. Is there any other way to access my files so that I can get a copy of my files?

I was unable to cleanup my account last time because of connectivity issues. Please activate it once again and give me a chance to thoroughly clear my account.

Please unsuspend and activate my account. I think it is suspended due to inactivity. Please help me by activating it and I would ensure that it is active all the time. Here are my details. Username: vijays server: tommy domain: vijay.heliohost.org