aishinono

It's not possible, but other people have requested it too https://features.cpanel.net/topic/multiple-cpanel-logins-cpanel-subusers Depending on what you need your subuser to be able to do you could just create them an FTP account so they can access or modify the files on your site. You can even set it up so one account only has access to one domain and another account only has access to another domain if you're account has more than one website on it.

Thanks for the reply. No worries if it can't be done.

It's just that this other guy is someone who wants to help setup the security systems for my website. So he requires the cpanel. It's fine, I'll think of another way then.

Hi,

I'm looking to add a second admin user account to my tommy account. Is there a way to add a user account so that they will have access to the cpanel?

I've tried searching the forums, but it doesn't like this question was ever asked. Thanks in advance.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.

 

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

But I did log into my account. Or is there a difference between the server logins (based on username) and account logins (based on email)? Because I know I logged in to the server, but I haven't used the email login since I got on tommy.

But thanks for your help. Another thing, I remember when my account was still suspended that there was a button that said renew. I was afraid to click it because I was afraid it would reset my whole site. Would clicking on that do the same thing as the link you gave me?

Username: aichan

Domain: http://hugginglovetranslations.heliohost.org

Server: Tommy

Hi. May I ask why my account was suspended? I believe I last logged in last week.

 

I've tried to get backup data from Stevie using your backup adress but nothing happened, informational @ doesn't arrived. Can you help me?

User: adammat

@: matyka@mail.com

Sorry, it looks like this one slipped through the cracks. I checked your backup and it's 136mb so you should have most if not all of your data. I have manually emailed your backup link. Let us know if you still don't receive it.

 

I assume it's because I messed up the domain name, which is kind of embarrassing.

 

So my question is, can my account be deleted so that I can use the previous invite to make a new account on Tommy server? Or is that single use invite?

 

My username: aichan

If the only issue is your domain you can just change it using http://www.heliohost.org/classic/support/scripts/domain

 

Your current domain is hugginglovetranslations.org which you're right about it not working. Have you purchased that domain yet? When I go to buy it it is listed as being available. We highly recommend using namecheap to purchase your domains. It looks like the price is $12.48 for a year right now. If you do decide to buy this domain we would appreciate it if you could use this link https://www.namecheap.com/?aff=102467 as Heliohost will get a cut of the sale. Once you've purchased it we can help you host the domain. Let us know if you need any help with anything.

 

Hi, thanks for the quick reply. Unfortunately, this domain name has expired for over a year and I didn't know because of a miscommunication with the guy who paid for it. Oh well, I've made the domain name application into hugginglovetranslations.heliohost.org, hope it works this time. I'll keep you this referral link in mind for the future. Thanks again.

p/s: It's already up. You guys are really fast. You guys are like the first webhost I've worked with that work this fast, and you're the 8th on my list.

Hi Krydos,

I have a little bit of problem. A day ago I made a small donation and received an invite to Tommy. This part had no problem.

Then I installed wordpress through the fantastico cpanel. It worked but my website was not online.

I assume it's because I messed up the domain name, which is kind of embarrassing.

So my question is, can my account be deleted so that I can use the previous invite to make a new account on Tommy server? Or is that single use invite?

My username: aichan

Do you need the email address the invite was sent to as well?

Thanks in advance.