hamza-ku

can you please unarchive my account (because of inactivity for a while)

username : "hamzaku"

main domain : "hamza-ku.heliohost.org"

and thanks alot

Hello there..

I have used the domain "hamza-ku.tk" in my stevie account

and now i want to use it in tommy

so can you please remove the DNS entry for my domain

to allow me to add it to my tommy account

and thanks for you.

yeah

it works fine now

thanks a lot

yesterday at midnight i created an account in Tommy server but when i try to login it says "Invalid Login"

and to make sure when i request to reset my password i receive an email message and when follow the link in it and type my new password

it says :
"Uh oh, there was an error changing your password. The admins have already been notified of the problem, but if you would like us to manually change your password for you please contact support. You could also try reseting your password again."

so definitely there is problem with my account can you help me ?

my username is : "hamzaku"

and thanks for you.

Thanks for your support ..

There was an account with the username hamza on Johnny, but that account didn't have any mysql databases. Are you sure of your username?

 

wolstech

I am waiting for your reply for the exact explanation..

my domain was hamza-ku.heliohost.org
and my account email was sni******7@gmail.com

how ?!
for sure, the username i must enter

isn't it the username which i always log in into cpanel with ?

Hi..

I am Hamza
I have an account in Stevie server

and when i try to get a backup of my data at https://heliohost.org/backup/

it says
"No Backup, I cannot find a backup for hamza and *my email*@gmail.com. You could try again, or open a ticket to see if an admin can manually create a backup for you."

and i really need a backup of "mysql" database

so what can i do ?