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First I want to thank you all for the fantastic work you are doing with the recovery of Tommy about your point 2 : "2. You can restored your home directories using the “Backup Wizard”." Question 1: is this under a tommy cpanel session (https://tommy.heliohost.org:2096/) ? I get a "login is invalid" Question 2: does it means the tommy's accounts have been recreated, with the same credentials and are now simple accounts with default folders, and I can login on tommy with my regular username and password ? gc-bank.tk was a domain routing to tommy.heliohost.org (did I cut the branch I was on?) I am not sure I can read the email via https://tommy.heliohost.org:2096/ Question 3: is the account "micou" (http://iph.heliohost.org) has simply been disabled on tommy ? can you reactivate it ? I just changed the DNS from the registrar to point to a temporary MX and I am waiting for the DNS to propagates Question 4: is the the right thing to do in order to revover my account / data ?
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Thanks Luigi for your answer, hopefully it is *@sniptext.com nor a mailbox that was managed by "tommy", I would be stuck this way ! (the other issue I see with the pulling of a backup is transfer back and forth form California to Euro and back to Tommy is would be a pain with me slow line ! ) what is the "restore" process ? do we have access to tommy the "old" way ... i.e. doesn't the account are recreated on tommy, or we have to do it ? " I cannot find a backup for micou and m*u@sniptext.com. You could try again, or open a ticket to see if an admin can help you find your backup. " Your backup files has being sent to your current email address associated with your Tommy account.
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Dear SysAd, I try to access backup of my tommy's data (user: micou, site : iph.heliohost.org) without success (no backup under that username/email combo) ... I trying the email I register with and others too ! is there a way to check or have a "micou" account recreated empty on tommy and then have access to a tarball from there ? Thanks +Micou
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[Solved] Request to Increase my storage to 2000mb
micou replied to stefano2's topic in Escalated Requests
Krydos and team, I have the same problem since Apr 21st ... I guess the GoFundMe system make it difficult for you to "identify" us ... Thank you for your 5.00 USD donation to HelioHost's Sparkie Server Donor name: Michel Advancement-of HumanityEffort Donation date: April 21, 2019 Donation to: HelioHost's Sparkie ServerYour payment is made to PayPal Giving Fund, which will grant your donation to the following charity in accordance with its policies: Charity name: Helio Networks Charity address: 110 7TH AVE S, Kirkland, WA 98033 Donation amount: 5.00 USD Tip to: GoFundMe Tip amount: 1.00 USD Total amount: 6.00 USDYour payment will appear on your statement as 6.00 USD -
Thanks for the explanation, I am surprised because I am don't sending video nor decoding nor proxying, I am simply formating a page with youtube "iframe" it might simply be a simply that I am victim of a DoS, I can try to "hide" behind cloudflare for a mitigation. investigate, and take action such it won't reproduce, +Micou
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a. micou b. tommy.heliohost.org c. iph.heliohost.org -- 1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username 2) In your post, include the following information: a) your HelioHost username the server your account is on c) your HelioHost main domain
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thank you will have a look to the log and see what happened...
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As usual, my webdev sync with heliohost locked up during a suspension leading to an IP blockage ... please unblock my ip (domain iph.heliohost.org on tommy) thank you +Micou
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a. micou b. tommy c. iph.heliohost.org 1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username 2) In your post, include the following information: a. your HelioHost username b. the server your account is on c. your HelioHost main domain
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Hello, first I wonder if there is a proper place to make heliohost "feature" request ? I would like to have heliohost connected to the ipfs network, therefore I wonder if tommy or other machine managed under *.heliohost.org can host an ipfs daemon (see http://ipfs.io ). ipfs uses 3 ports : 4001 for it own protocol, 5001 for a local webgui, 8080 for a gateway For this we would need to have a couple of ports punched like port 4001 such that it can be visible to the outside world, the gui and gateway interface can be routed via the normal 80 port so no need to change anything... if this is a matter admin resource, I can propose to administer the daemon for the community. let me know what is possible ? Thanks
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I am very grateful you point out the problem to me.. I am careful to never do "proxy" so the videoclip.pl don't not retrieve any video the script only instantiate a youtube iframe that should not create a ressouce problem, there is certainly a bug I will investigate Thanks +Michel
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Dear SysAdm, I would appreciate if you can give me the information you might have about what went wrong, thank you +micou Info requested: 1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username 2) In your post, include the following information: a. your HelioHost username : micou b. the server your account is on : tommy c. your HelioHost main domain : iph.heliohost.org
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Dear Admin, I want to understand, that every time my account go inactive, my IP address is blocked, would it be because my webdav access get refused while trying to sync during suspended time ? please unblock my IP 194.230.158.9 thanks +m
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[closed] ... that was due to inactivities renewal done at https://www.heliohost.org/renew/ thanks !
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Dear HH team, I would like to understand what's trigger the suspension of my account to apply the correction necessary for restoring services. Thank you very much +m