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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. Problem Internal Server Error

    By WIELKI,
    • 1 reply
    • 561 views

  2. [Solved] I Don't See The New Database In Phpmyadmn After Created

    By lionking,
    • 0 replies
    • 393 views

  3. Unable To Reset Password

    By darkc99,   
    • 7 replies
    • 1.4k views

  4. Information Out Of Date

    By paladox2014,
    • 1 reply
    • 490 views

  5. [Solved] Smtp Outgoing Mail Problem

    By draftlot,   
    • 2 replies
    • 2k views

  6. [Solved] Forgot Cpanel Password

    By Slinack,
    • 2 replies
    • 472 views

  7. [Solved] Roundcube/horde Error

    By bartus24,
    • 1 reply
    • 512 views

  8. Ns1.heliohost.org And Ns2.heliohost.org Records Do Not Match

    By Googleplex,
    • 6 replies
    • 1.3k views

  9. [Solved] Error During Installation Dns Entry Already Exists ~ I Deleted That Account 3 Days Ago

    By pstvx,   
    • 5 replies
    • 1.9k views

  10. [Solved] Website Hacked, But Only Part Of It

    By robev,   
    • 2 replies
    • 943 views

  11. [Solved] Unable To Add Domain To Account

    By kartikm,
    • 2 replies
    • 451 views

  12. [Solved] Encountered The Question Account Queued

    By jinn0317,
    • 4 replies
    • 949 views

  13. [Solved] I Can't Enter In My Account

    By Tesouro,
    • 6 replies
    • 938 views

  14. Stevie Perl Module Installation Failed

    By mahmoud6,   
    • 5 replies
    • 2.2k views

  15. [Solved] Ip Problems

    By kdev,
    • 2 replies
    • 766 views
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