When I connect to Tommy using FileZilla I see my old content (prior to the Plesk migration). I tried changing the host to tommy2.heliohost.org (with port 1342) but the connection times out.
Am I using the correct host?
If so, do I need to get an ID set up for the new host?
Any help would be much appreciated.
It used to be that Johnny = 1373, Ricky = 1312, and Tommy = 1342, but that was too confusing to people because they would search the forum and see a number and not know exactly which server they were on, etc. In order to simplify things we're just going to have all of our servers use 1373 from here on out rather than a different random port on each.