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Posted

Hi. I've changed the nameservers for my domain - secrets2bettergolf.co.uk - to point to heliohost but still my website doesn't appear. What do I need to do next? I'm assuming I've missed something that makes me a bit dense ...

Posted

Hi. I registered the domain via cheapdomainnames.co.uk and it was pointed towards the servers at namesco. I changed the name servers to point towards heliohost. Do I need to change any DNS zone settings (A records or CNAME records or whatever), or just park the domain on the cPanel, or what? You might tell I'm a bit new to this and getting confused ...

 

But thinking about it, surely I can't park this domain as it's my main domain?

Posted

If you already have a sub-domain with heliohost, then you need to park it at your cpanel. If you don't have a sub-domain with heliohost then you can register that domain name when you sign up with us.

 

If you don't understand what I mean by a heliohost sub-domain it would look like this:

 

http://your-name.heliohost.org

 

 

 

UPDATE:

 

I'm seeing your site now.

 

http://www.secrets2bettergolf.co.uk/

 

You might need to refresh.

 

Posted

Hi. When I look at my site I just see a 'Namesco' page - which isn't what's uploaded via the cpanel.

 

And why would I want a sub-domain? What's that for, what does it do and how does it work?

 

(D'oh, I'm sure it shouldn't be this tricky. I'm losing the will to live.)

Posted

I"m seeing your golf page, try refreshing.

 

You don't need a heliohost sub-domain because you have your own domain name. For people that don't have thier own domain name we provide them with a heliohost name like:

 

Heliohost sub-domain

http://byrondallas.heliohost.org

 

Some people start out with a sub-domain like that and then later get a domain name and park it at thier cpanel. With a parked domain you can see your site by two different domain names.

 

Parked Domain

http://bybyron.uni.cc

 

 

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