kruptein Posted January 16, 2010 Posted January 16, 2010 Dear ninv, Your hosting account at HelioHost has encountered an error during installation. The error is: Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff
Byron Posted January 16, 2010 Posted January 16, 2010 Dear ninv, Your hosting account at HelioHost has encountered an error during installation. The error is: Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff Go ahead and try to signup again.
kruptein Posted January 16, 2010 Posted January 16, 2010 I already did 4 times, I'm now doing it for a 5th maybe already 6th time, so I don't know weither this will change something or not. It is normal that if I go to ninv.heliohost.org that my browser throws an error: "Server not found" isn't it? (when I gett a mail which says that the account is activated)
Byron Posted January 16, 2010 Posted January 16, 2010 It is normal that if I go to ninv.heliohost.org that my browser throws an error: "Server not found" isn't it? (when I gett a mail which says that the account is activated) Yes that's normal. I just checked and your site is queued to come up tomorrow about this same time.
kruptein Posted January 16, 2010 Posted January 16, 2010 Sorry byron, but I received an error mail again: Dear ninv, Your hosting account at HelioHost has encountered an error during installation. The error is: Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff
Byron Posted January 16, 2010 Posted January 16, 2010 kruptein make a post in Customer Service explaining what happened and give the domain name and username you tried to signup with and I'll escalate it to djbob.
software advisor henry Posted January 19, 2010 Posted January 19, 2010 what happened to my site: pcknowledge.heliohost.org?? *gasp* I need to get my database back (at least) stevie.heliohost.org/cpanel doesn't work either
Byron Posted January 19, 2010 Posted January 19, 2010 what happened to my site: pcknowledge.heliohost.org?? *gasp* I need to get my database back (at least) stevie.heliohost.org/cpanel doesn't work either I'm seeing your site ok. 123 got-it
everton Posted February 14, 2010 Posted February 14, 2010 THIS ONLY APPLIES TO THE PEOPLE WHOSE ACCOUNTS HAVE NOT BEEN ACTIVATED FOR WEEKS. Cutting to the chase, djbob has graced us with his presence and Byron and I now have the ability to directly edit your accounts. Those of you who have been waiting since forever to have your account activated. Please post your domain and username here and I'll try my best to get your account working for you. Some may have to recreate their accounts, but those who do will have working accounts for certain. host: oh-celebs.net username: ohcelebs
Byron Posted February 14, 2010 Posted February 14, 2010 host: oh-celebs.net username: ohcelebs You just registered your account 2 days ago and it's showing as active. Refresh your browser if you can't see your account now.
Wizard Posted February 14, 2010 Author Posted February 14, 2010 I put it in huge font and people still don't understand that this was for people whose accounts were queued for WEEKS?
linkview Posted February 22, 2010 Posted February 22, 2010 domain: linkview.heliohost.org username: linkview I cannot to login to the cpanel I have tried in: http://linkview.heliohost.org/cpanel http://www.heliohost.org/home/
Byron Posted February 22, 2010 Posted February 22, 2010 domain: linkview.heliohost.org username: linkview I cannot to login to the cpanel I have tried in: http://linkview.heliohost.org/cpanel http://www.heliohost.org/home/ Are you entering your password and username in ALL lowercase letters?
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