Account Needs Reactivating But Cannot Login

[tagomago]

Hi, I received an email stating that my account has been deactivated and I need to login to reopen account. Unfortunately I was unable to login, I tried resetting my password but the confirmation code provided didn't work.

 

My username is tagomago and domain is ashleyhales.co.uk.

 

Can anybody help with this?

[Piotr GRD]

Did you try to renew the account with "account renewal" tool?

In the menu on HelioHost main page it's Support > Scripts > Renew.

[Byron]

Do like Piotr GRD said. That's all that's wrong with your account.

[tagomago]

That's it. It worked! Thanks.