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Posted

EDIT: OK, I think I got it! I didn't see the "Getting Started" howto up top (silly me). :rolleyes:

 

Now, if I go to my website, I can see the Under Construction page. All I had to do for the index_files folder was to create a new folder under public_html (it can be for any of the domains) and upload the files there. At first I tried "view file" under the manager options (when you click on the file itself in the File Manager display and see options like "edit," "edit with code editor," etc.), and got a bunch of garbled text (evidently the html code). I found that you actually had to navigate to the site itself in order to see the page as-is (and that you don't have to type index.html at the end; the regular .com or .org or whatever domain works too). :)

 

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I have made an index.html page for my website in Microsoft Publisher. It's a simple "under construction" page with some graphics and text. When I saved it, along with the file index.html is a folder, index_files, with the pictures and other materials in there. Obviously this will be my homepage (for now), so where should I put it? I believe that if you "move" the folder with the pictures, the index.html file must go along with it, so both would need to be in the same place.

 

I have two "parked" domains in addition to the main heliohost one. When I open the file manager, it asks me if I want to go to "home directory," "web root (public_html/www)," "Public FTP Root (public_ftp)," or "Document root for..." and a drop down menu containing each of my domain names:

 

username . heliohost . org

username . com

username . net

 

For now I want this index.html file to be what's seen when navigating to my website (any of the domains, obviously). Where should I put the index.html file and its corresponding folder?

 

If anyone needs any further information (screenshots, etc.), please don't hesitate to reply. Thanks in advance.

Posted

Please check the web server application´s configuration file to find the location of web-root directory where all webpages should be placed. It seems that you have wrongly placed your index.html file.

Posted

Just drop it in ~/public_html and that's all people will see when they visit your sites, adding the index.html is unnecessary because the server's configured to automatically load index.* and default.* files automatically when serving a directory unless you write a .htaccess directive telling it otherwise.

  • 3 weeks later...
Posted

HI Team, I've to connect filezila to my ftp account and I'm getting Timeout, I've imported the file and entered the info and always get the same result, any idea?

Posted

Make sure your username and password are correct, and that you are connecting to the server during a low load period. You can monitor server stats at http://heliohost.grd.net.pl/monitor/ You can also try uploading your file through cPanel's file manager. If you still have connection issues, please create a new topic in Customer Service.

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