Can you share or point me to where you state some of your server specs? RAM,CPU,UPS, RAID 0,3,5, etc.? What virtual machine software do you use? Do you do load balancing? This has nothing to do with HelioHost performance. I'm just a specs geek. I did ask in the "feed back" section what you thought would help the servers be more stable but I am not asking for that reason here. May sound weird but true.