abosakov

Thank you, now it works.

Hello HelioNet team, I can't renew my account: user: abosakov server: Stevie It had been suspended several times due to me forgetting to log in once in a month, but I've been able to renew it. The last time it didn't work. When browsing to "abosakov.heliohost.org" it redirected me to the "... /cgi-sys/suspendedpage.cgi" "Account Suspended" page. After going through the "Account renewal ...", i get: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." I can log in to cPanel and see and manage my files. Thanks in advance.