adam_ar

Thanks Tjoene. Please let me know where can I find the escalation process and when I can expect to get the domain to be up and running. regards, Adam

Hello Tijoene, Thanks for the info. But it doesnt make sense. Though I registered on this forum today, my HH account was installed on 2nd Feb. As per instructions in the "account installed" email, I checked status using the link "http://www.heliohost.org/scripts/status.php?username=pwintme" and it said "Your account has been created and you can now login at heliohost.org." But when I access my domain pwintme.heliohost.org it gives me same "queued" message, since Feb2. I am sure there must have been some misunderstanding somewhere. Please clarify. regards, Adam

a. your HelioHost username : pwintme b. the server your account is on: Johnny c. your HelioHost main domain: pwintme.heliohost.org I have cleared the cache. Yet, it is showing the message "Heliohost Account Queued".