mrty

Try creating a backup of your database yourself with phppgadmin and let me know if it works now.

Thank you very much, I am now able to dump the database using phpPgAdmin.

Many thanks for your great support.

Check out the file mrty_ttrssp.sql in your home directory. Let me know if it looks like it dumped properly.

Yes, thanks a lot, the dump looks perfectly allright. Have you been able to backup the database using end-user-accessible tools?

I am trying to backup the database "mrty_ttrssp".

Are you able to reproduce my problem? Just tried again, still not able to backup any data.

Is there anything I can do to help resolving this problem?

Sorry, have not been around for some days.

cPanel username: mrty

main domain: m.heliohost.org

server: Stevie

Thanks for looking into my issue.

Hi,

I am trying to dump a PostgreSQL database using phpPgAdmin available in cPanel. Sadly, no data is exported. The only output I get is:

--
-- PostgreSQL database cluster dump
--
\connect postgres
\connect ###other user's database###

It seems that the export script is trying to dump all databases available in alphabetical order. As it should be, this fails because of missing priviledges.

Could you please look into this? Am I doing something wrong? Just trying to backup my data.

Your account has been suspended for causing a high MySQL load.

 

I've unsuspended your site, so please fix the problem as soon as possible.

Thank you for your help. Do you have any information about the time the high database load occurred? I use a cron job daily at 2045. Could that be it? It runs without any problems for several months now and has not caused any problems before.

a. HelioHost username: mrty

b. server the account is on: Stevie

c. HelioHost main domain: m.heliohost.org

Hi,

code did not change recently, but my account was suspended. Could you please have a look?

Everything was running great before.

Thanks for your help, I was able to reactivate shortly before your reply.

The HelioHost Account Notification eMail also has arrived now.

Thanks again, topic can be closed.

a. HelioHost username: mrty

b. server the account is on: Stevie

c. HelioHost main domain: m.heliohost.org

Hi,

after several months of using and enjoying HelioHost, my account has been suspended. As I have not changed any code recently, I have no idea why this happened. Could you please look into this?

[edit]

Sorry for wasting your time, I was able to unsuspend my account. The eMail reminding me to login into cPanel did not reach me or my spam folder this time.

Thank you for the great service, I really enjoy HelioHost.

Reason for suspension:

 

WARNING: EXCESSIVE PROCESS USAGE!

CPU Usage: 97.8

Process Command: ['php', '/home/mrty/public_html/ttrss/update_feeds.php']

 

Would you like to talk to the root administrator about unsuspending your account?

Yes, please. The script is running every morning via a cron job. It did this for many months without causing any problems. Sorry for the trouble. I would love to continue using your great service.

HelioHost username: mrty

server: Stevie

HelioHost main domain: m.heliohost.org

Could you look into this as well, please?