Dear HelioHost Support Team,
I am writing to kindly request the reactivation of my hosting account, which has been suspended. I did not receive any prior notification or email explaining the reason for the suspension.
My account details are as follows:
Username: santaninha
Domain: https://santaninha.helioho.st/
Email associated with the account: joelrccosta@gmail.com
Server: Johnny
I was not aware of any violation of HelioHost's Terms of Service. My account hosts a personal project for learning and development purposes, and I have always intended to comply with all platform guidelines.
If the suspension was caused by any policy issue, I am willing to review and adjust my setup to ensure full compliance going forward.
I kindly ask that you review my case and, if possible, reactivate my account. I am available to provide any additional information needed.
Thank you very much for your time and support.
Sincerely,
Joel Rocha