yoe06

47 minutes ago, wolstech said:

You can if you want, but you need to make sure you keep everything updated and avoid extensions from dubious websites (stick with something like the extensions on the list from WP's website). Not updating WP regularly or using infected extensions from questionable websites are typically how it gets hacked.

Ok

8 hours ago, Krydos said:

I moved the domains over. Are you alright continuing with yoefie.helioho.st or would you like to switch back to yoe06.heliohost.us?

for domain problems for me there is no problem the important thing is my account is back, can I install WordPress again on my account?

12 hours ago, Kairion said:

Sure, I got it. I just wanted to clarify why your account was flagged as spam. And since one of the emails was sent through Microsoft Outlook, if you have it installed on your device and it is configured with your domain's email account, you may want to scan your own device as it can be also infected (or the person that hacked into your account just used Microsoft Outlook client on their own device).

I did install the settings for Microsoft Outlook but it always failed so I no longer continue

9 minutes ago, wolstech said:

OK, I'll have Krydos move your domains onto the new account for you.

once again thanks a lot for the help

22 hours ago, Kairion said:

Just a correction regarding Terra abuse report emails:

They do have the message contents, though it may be difficult to read.

First message:

Second message:

Please note that second message was sent from Microsoft Outlook, not directly from your server's account (i.e., without using a mail client), so either you got your email account credentials stolen or your device is infected with some kind of malware. That second message even tried to spoof the from address, trying to impersonate a customer service email address (sac@bradesco.com.br) from a Brazilian bank (Bradesco) while in fact being sent from yoe06@yoe06.heliohost.us.

Please also note that both messages do not seem to be automatically reported by Terra mailing system (X-Terra-Spam: No), but rather manually flagged as spam/reported by the receiver, which in both cases is the same (eb9538615f462d0de4fc3ef6b78b2567@terra.com.br), but it is possible I am misinterpreting it.

i never send email using my own domain i created an email account with my domain for me to switch to gmail

21 hours ago, wolstech said:

Invite for replacement account has been sent. Let us know when it's set up and I can have Krydos move your domains to the new account.

I have created a new account with yoefie, hopefully nothing like yesterday will happen again

19 hours ago, wolstech said:

Also, do you want your forum accounts merged? You have 3 forum accounts (yoe06, yoe2006, yoefie), and it looks like you've posted from both yoe06 and yoe2006.

if that's possible, that's fine, because the yoe2006 and yoefie accounts can no longer access there

thank you very much for the help

On 3/26/2023 at 5:49 AM, wolstech said:

This user is also over disk quota...1386.6MB of 1000MB used.

How throght it?

On 3/26/2023 at 5:26 AM, Kairion said:

Hi @yoe06,

I have checked your account and it has been suspended for spam.

Could you explain why was your account sending spam and what is your mailing policy?

I never didn't send spam email

What is wrong

I cant login to my account because old password is wrong 

My main domain is yoe06.heliohost.us

Email: -redacted for privacy-

User name yoe06