DrDark

Hello,

Used paypal to make a donation, so I could be moved up in queue. Made the donation on andref****@gmail.com, and my actual account is darknes*******@hotmail.com.
Would appreciate it if you could move the donation, so I could be one of those moved tomorrow morning.
If you need to full emails, transaction ID or similar, I'll respond quickly on discord (Dr. Dark#0555).

Edit:
I realize I made this in the wrong place. I don't think I can move it, sorry.

I'm assuming the user drdarkdk is you. If your username is something else let us know.

 

The main cause of intermittent 500 errors and timeouts is because you're on Johnny. This server is an experimental server, which means he's not intended for production websites. The main purpose of Johnny is to cram as many accounts as possible onto one server so people can experiment and get their sites set up. Then once your done experimenting you can move to Tommy for the uptime and speed. 500 errors and timeouts are because the load is high at the time, and this is really common on Johnny. His uptime over the last week is only 95% which is pretty normal. That means 5% of the time he has a 500 error or times out. In comparison Tommy has an uptime of 100% over the last week. That means he hasn't had a single minute of downtime in that entire time. This is pretty normal for Tommy.

 

Jenova beat me...

Is there a chance you could move my website to the Tommy server instead?

Johnny became too much for me already, and I doubt I'll get high enough load to get suspended... At least I hope so

Paypal Transaction ID is 20454542939506174

Okay, I'll stay on Johnny for a while then.

And when Johnny comes back up I'll check my account load 

Yes, I'm on Johnny, and thanks for explaining the downtime.
I just wanted to make sure it wasn't something I did wrong.

And yes I'm Drdarkdk.

The main purpose of Johnny is to cram as many accounts as possible onto one server so people can experiment and get their sites set up.

Does this mean it's dumb to move to Tommy before I'm done making updates?
Will I meet any restrictions regarding updating, if I donate and move to Tommy?

Thank you for the replies by the way.

Hi, I've just begun using HelioHost and already seems a lot better than my previous webhost.

But I've encountered a few issues from time to time with a few hours delay, and then it lasts around 10-15 minutes.

First of all I sometimes Internal Server Error when I try to reach my website, and get told to contact the server administrator, and something about a 500 Internal Server Error was encountered while trying to use an ErrorDocument to handle the request.

Then I also sometimes get told my website timed out and it doesn't want to load, though I don't have a screenshot of that page.

I'd be glad if you could help me find out why this happens, and hopefully solve it.