alwalid

Now I used the manual password reset link and it works. I can now successfully log in. Thanks for help.

I had previously received the reset password email successfully and clicked on the reset link in the email, but after I typed the new passwords, it redirected me again to the page to enter the email to reset the password: https://heliohost.org/reset/ I tried it 4 times today. Maybe there's something wrong with the password reset process.

I cannot access to my account, When I try to log in https://heliohost.org/login/ I get an error: Unable to login with that username and password. I am sure my login information is correct, I also tried to reset password several times and it did not work My username: Alwalid

Hello, Please unarchive my account on Ricky Username: alwalid Thanks in advance.