sunbird1

9 hours ago, allu62 said:

Concerning FTP access (from Windows):

I use WinSCP. Create site: host=tommy.heliohost.org; protocol=SFTP;port=1342;user=cPanel_user_name. Leave password blank, push Connect button and enter password when asked so. This works for me (hope for you, too); just retried 5mins ago...

I downloaded WinSCP and same error as filezilla

host: tommy.heliohost.org

SFTP

PORT 1342

MY LOGIN INFO, JUST USING USER FIRST, DONT GET MESSAGE TO SUPPLY PASSWORD.

Get this window after the attemp to connect.

9 hours ago, allu62 said:

Hi everyone. Maybe the reason ot cPanel's action simply is, because in a world, where money is everything, people who believe in "free things for everyone" are what they don't want, what they hate, what they try to eliminate...

Not sure, what this now really means. My site is still accessible, with https (I guess that the cerificate will remain valid for some month and then https will be over, as the certificates are established by cPanel?). FTP access works fine, too, thus, it's not necessarily the end? Nor for HelioHost, nor for us? Even though, with only FTP (I suppose that it's also possible to access phpMyAdmin; please, can someone tell me how?), no more possibility for other configurations, it will be difficult. Please, can someone give me a clue, what I should do? Searching for another provider? Waiting, in the hope that they find a replacement for cPanel? It's really sad, how dreams, that were coming true, are distroyed, from one day to the other, without warning. Cruel world!

How are you connecting with FTP?

I keep getting can't connect to servier and I followed the instructions.

I am using filezilla and get this

I turned off my firewall and filezilla still wont connect. Any ideas?