mngapp

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main domain: http://mngapp.heliohost.org/.

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main domain: http://mngapp.heliohost.org/.

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main domain: http://mngapp.heliohost.org/.

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main domain: http://mngapp.heliohost.org/.

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

Okay done! Thanks

I am not able to recover my db using this.

The db file is tar.gz but we generally require sql.gz file for require.

Can you please help me on how to proceed with this?

Thanks for your reply.

It was marked as solved maybe because that thread was about account being archived.

In which folder should I check for the zip file?

On visiting http://mngapp.herokuapp.com , it still shows account queued but I am able to login to cPanel.

But in cPanel, my old data is not available.

Content displayed on http://mngapp.herokuapp.com : 

Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

Thanks for choosing HelioHost! We wish you good luck with your website.

Sincerely,

I have posted this request:

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main Domain: http://mngapp.heliohost.org/

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

NOW:

Now my account has been unarchived but my MySQL database has been deleted.

The database was having very very important data, please provide me my data.

I have also posted the request to the above thread, but the thread was already marked as solved so I am posting it again.

My MySQL database has been deleted.

Please provide my database back, it was very very important. Please help.

How long will it take?

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main Domain: I don't know what it exactly means. So, it might be one of the following:

https://johnny.heliohost.org:2083/

http://mngapp.heliohost.org/

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

Actually, my transaction got cancelled as PayPal said that my issuer rejected the payment.

If I use Skrill as a payment option, how can I exactly know the amount in $ as Skrill doesn't have option for USD?

I have donated to Heliohost using PayPal.

Where I have to post the request?