Thank you very much for a great support!   Problem with ftp still exists Try with stps: 
Status:	Connecting to ftp.bh7.heliohost.org:1373...
Response:	fzSftp started, protocol_version=8
Command:	open "bh7@ftp.bh7.heliohost.org" 1373
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Connecting to ftp.bh7.heliohost.org:1373...
Response:	fzSftp started, protocol_version=8
Command:	open "bh7@ftp.bh7.heliohost.org" 1373
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server
Try without ftps 
Status:	Disconnected from server
Status:	Resolving address of ftp.bh7.heliohost.org
Status:	Connecting to 65.19.143.6:21...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Status:	Logged in
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (65,19,143,6,233,131)
Command:	MLSD
Error:	Connection timed out after 20 seconds of inactivity
Error:	Failed to retrieve directory listing
Status:	Disconnected from server
Status:	Resolving address of ftp.bh7.heliohost.org
Status:	Connecting to 65.19.143.6:21...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Status:	Logged in
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (65,19,143,6,192,52)
Command:	MLSD
Error:	Connection timed out after 20 seconds of inactivity
Error:	Failed to retrieve directory listing