Johnny Maintenance

[Krydos]

We will be doing scheduled maintenance on the Johnny plan starting on Monday August 10th starting at about 17:00 UTC. The Johnny server will be offline for several hours, all websites hosted on the Johnny plan will be offline, users on the Johnny plan will not be able to login into their account at heliohost.org or login to Plesk for the duration of the maintenance. We will make a news post once the Johnny server is back online and has been restored to full functional following the maintenance. If you're currently on the Johnny plan and want to avoid this downtime you could upgrade to the Morty or Tommy plan prior to Monday at https://heliohost.org/dashboard/move/

The Tommy upgrade has been completed, and all Tommy accounts have been moved to the new Tommy2 server. The old Tommy server is already powered off, and will be deleted in a week or two. If you were migrated to Tommy2 please check your account to make sure everything is fully functional. If any files are missing or if anything is broken we can still power on the old Tommy to recover whatever you may be missing. If you don't notice until after Tommy is deleted, it will be gone forever though so we encourage you to check everything thoroughly as soon as possible.

The reason we're doing maintenance on Johnny is to increase the capacity of the plan to hold more free accounts. For the last couple months Johnny has had reduced hardware resources while we rearrange the way our servers are configured. Since the Tommy upgrade has been completed we will now have more space available for Johnny.

The good news is that following the maintenance downtime on Monday we will be increasing the number of free signups available each day. It would really be nice to get free signups open for at least an hour again instead of less than 1 second, but like always we have no direct control over how long signups are open for. We just offer as many free accounts as our capacity can support while keeping the speed and uptime of the free plan reasonably good. If there is no one trying to get a free account they will stay open forever.

Let us know if you have questions or comments about any of this.