eliazar225 Posted August 5 Posted August 5 Hi support team, Could you please add an Alias domain to my account? Domain: eliazar.heliohost.us Alias to add: hapi.byinso.dev My DNS is managed through Cloudflare, and I have already created the CNAME record pointing to my HelioHost hostname. Thank you! Quote
MoneyBroz Posted August 5 Posted August 5 This support request is being escalated to our root admins. 1 Quote
Krydos Posted August 5 Posted August 5 If someone goes to eliazar.heliohost.us do you want them to get redirected to the new hapi.byinso.dev domain? 1 Quote
eliazar225 Posted August 5 Author Posted August 5 No, please do not set up a redirect. I just need it added as a standard Alias (pointing to the same public_html directory). I will be using an .htaccess rule to block direct access to the heliohost.us URL so that traffic is forced exclusively through my Cloudflare proxy. Quote
eliazar225 Posted August 6 Author Posted August 6 Actually, it should be httpdocs instead of public_html Quote
eliazar225 Posted August 6 Author Posted August 6 Hi again, Just following up on this, The DNS is working, but right now, visiting hapi.byinso.dev just loads the default Plesk GUI/server page instead of my files. It looks like Plesk doesn't know where to route the traffic. Could you please verify that the Alias is explicitly mapped to the httpdocs document root for eliazar.heliohost.us? Thank you! Quote
wolstech Posted August 6 Posted August 6 Alias added. Please be sure to configure DNS correctly if you haven't already. It can take up to 2 hours to function. Quote
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