accesspoint Posted Tuesday at 11:17 PM Posted Tuesday at 11:17 PM Dear Customer Service, My hosting account username is accesspoint, I have a website on the Johnny server, currently at accesspoint.helioho.st. I am now registering the custom domain accesspoint.eu.org and will use an external DNS (deSEC) as my authoritative DNS provider (if external DNS is supported). Could you please add accesspoint.eu.org as the main domain for my website ? Is there anything else I need to know / configure ? Thank you for providing these services free of charge <3 Quote
KazVee Posted Tuesday at 11:28 PM Posted Tuesday at 11:28 PM I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups Quote
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