unable to restore backup to johnny

[lubash]

Hi,

When johnny was closed down a few weeks ago we were offered to make a backup of the site data etc. I made such a backup copy and saved it locally.

After the johnny account was restored today I went to Plesk to upload the backup file created, but Plesk simply states "this was created with an older version of plesk..." and refuses to import the data. (no pw used for the backup, it is a simple .tar)

What to do?

Thank you for you hard work 🙏

[KazVee]

Are you following these steps to restore your account backup? https://wiki.helionet.org/Account_Backups#Restoring_Your_Account_Backup

[lubash]

I need a complete restore based on the complete backup.

I followed the backup instruction and received a .tar

When I unpack it and look through the folders I have no clue what parts to upload or where to upload them - via restore or via some other part of Plesk?

Thank you for your kind help with the link, but it only states "To restore a backup, you must first extract the backup file on your local machine, then upload the specific parts you need."

Edited 1 hour ago by lubash