HelioHost Posted May 11, 2025 Posted May 11, 2025 Username: acmerti22, Server: Tommy, Main domain: analogtech.gei want to back my money. your host its not suitable for me so i want back my money what i alrady paid. my acc name is acmerti22 and email is gelitashvilisandro5@gmail.com
Krydos Posted May 11, 2025 Posted May 11, 2025 Your account appears to be working correctly. Can you be any more specific about why you think the account doesn't work?
HelioHost Posted May 11, 2025 Author Posted May 11, 2025 I dont like ?use ticket? so these is reason why i dont want to use youre host anymore
HelioHost Posted May 11, 2025 Author Posted May 11, 2025 > Then i dont get it how to host my files and add my domain? There are manu > adds and i cant finde it and does my subscription support SSL serrificate? >
Krydos Posted May 11, 2025 Posted May 11, 2025 The domain you typed in does not have NS records. In order to host it with us you need to login to the website that you purchased it from and set your NS records to ns1.heliohost.org and ns2.heliohost.org There are many ways to upload files. The most popular are SFTP and Plesk file manager. Make sure you put the files in the httpdocs folder so a file like httpdocs/hello.html would end up looking like analogtech.ge/hello.html in your browser. Yes, your account support SSL at no additional cost. You need to set your NS records first, and then we can help you get SSL set up. Let us know if you have any other questions. Our control panel can be a little overwhelming at first, we understand, but we're here to help you with whatever you need.
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