n747mm Posted September 11 Share Posted September 11 (edited) Hi team, Some time in the last couple of days I've stopped receiving email from my site n747mm.heliohost.org on tommy2. Sending an email to mail-tester.com indicates a problem with SPF: https://www.mail-tester.com/test-2axdobh83 Has something changed in tommy2's IP/DNS or SPF? The SPF allows 65.19.141.77, but the email came from [redacted by KazVee] Many thanks, Ollie Edited September 11 by KazVee Redacted IP address now being used for Tommy due to DDoS attacks Quote Link to comment Share on other sites More sharing options...
KazVee Posted September 11 Share Posted September 11 Yes, Tommy's IP address was changed because of a DDoS attack. Please do not post the new IP here or anywhere public, in case this forum is being monitored by the attackers. I've removed it from your message. Quote Link to comment Share on other sites More sharing options...
Ookma-Kyi Posted September 11 Share Posted September 11 4 hours ago, n747mm said: Hi team, Some time in the last couple of days I've stopped receiving email from my site n747mm.heliohost.org on tommy2. Sending an email to mail-tester.com indicates a problem with SPF: https://www.mail-tester.com/test-2axdobh83 Has something changed in tommy2's IP/DNS or SPF? The SPF allows 65.19.141.77, but the email came from [redacted by KazVee] Many thanks, Ollie Log into Plesk and copy the IP4 adress. Update your SPF record like so: v=spf1 ip4:[IP4 Address] ip6:[IP6 Address (Optional)] ~all If you use Cloudflare, log in to the Cloudflare dashboard, select your domain, go to DNS > Records, and update the IP addresses manually. Quote Link to comment Share on other sites More sharing options...
n747mm Posted September 12 Author Share Posted September 12 (edited) Thanks @Ookma-Kyi, but as my domain is a heliohost.org one, and I don't use Cloudflare, I think I'll need one of the HelioHost admins to update the SPF record won't I? Krydos first set it up in June (in this thread). Ollie Edited September 12 by n747mm Typo Quote Link to comment Share on other sites More sharing options...
wolstech Posted September 12 Share Posted September 12 SPF has been corrected for DNS zone n747mm.heliohost.org. 1 Quote Link to comment Share on other sites More sharing options...
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