amalgd Posted April 24, 2023 Share Posted April 24, 2023 I would like to purchase the Mercury VPS plan but I cannot use Paypal currently. Is there an alternative way to make the payment? I live in India. Link to comment Share on other sites More sharing options...
wolstech Posted April 24, 2023 Share Posted April 24, 2023 Yeah that's a known issue, we can't take recurring payments from India due to their unusual banking regulations. Krydos can generate a link for a one-time payment that will work in India. We also take crypto using any of the wallets shown here: https://heliohost.org/donate/ (You'll need to let us know if you donate that way so we can go find the payment) Keep in mind that Krydos might require users doing non-recurring payments to purchase 6 months at a time due to the fact we have to manually process it (normally it's all automated, but the automation requires the recurring subscription that doesn't work). Link to comment Share on other sites More sharing options...
amalgd Posted April 24, 2023 Author Share Posted April 24, 2023 Thank you! I am going to give crypto a try. PS: I don't think there are unusual regulations. It is just that I don't own a card that is accepted by Paypal. Link to comment Share on other sites More sharing options...
amalgd Posted April 24, 2023 Author Share Posted April 24, 2023 Please give me the one-time payment link, crypto looks like a totally new realm to explore that I may not be able to use except here. Link to comment Share on other sites More sharing options...
Krydos Posted April 24, 2023 Share Posted April 24, 2023 5 hours ago, amalgd said: I cannot use Paypal currently. Is there an alternative way to make the payment? We don't currently have any other option other than PayPal. Even the one-time payment links are processed by PayPal. We've had a lot of issues with PayPal in India so we're thinking about setting up a new account. Two of our staff live in India and they assure us that PayPal works perfectly fine for Indians. One of the things I've heard is that you may need to get a special card that allows foreign transactions. Apparently some Indian cards only work within India. I've also heard that with some cards foreign payments are disabled by default, but if you call your bank they can enable them for you without getting a new card. I've heard that the unusual banking regulation in India that Wolstech is referring to is PayPal isn't allowed to keep your card information on file to bill you automatically each month. We've had two Indian VPS customers let us know that the subscriptions won't work for them. Every other country in the world allows subscriptions like that. I don't live in India so I can only tell you the various things I've heard. I've never done any of this myself. If you can get PayPal to work you can use this link to pay $21.60 USD for 6 months of Mercury VPS. Like Wolstech already said we don't currently accept one-time payments for 1 month VPS because it requires manual verification and I don't want to have to verify 85 one-time payments each month. We are planning on implementing a non-recurring payment system where you would receive an email reminding you to pay each month and giving you the link to do so, but that isn't done yet. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=PVMKBAM8A7TDL If you get the payment to work next go to https://heliohost.org/vps/username/?mem=1&cpu=2&hdd=50&os=ubuntu22&sub=6month and submit a username, password, and agree to the terms. When it asks you to pay again just close your browser and reply to this forum post to let us know the username you picked. Then I can link the payment to the VPS and get it built for you. Link to comment Share on other sites More sharing options...
amalgd Posted April 25, 2023 Author Share Posted April 25, 2023 I will have to contact my bank to get a Visa or Master card, so that I could use PayPal. Will get back after that. Thank you! Link to comment Share on other sites More sharing options...
Krydos Posted May 14, 2023 Share Posted May 14, 2023 It's been almost three weeks since the last response on this thread. In order to keep the escalated section tidy I'm going to close this for inactivity. If you would like to discuss this issue further feel free to make a new post in customer service https://helionet.org/index/forum/45-customer-service/?do=add Link to comment Share on other sites More sharing options...
Krydos Posted May 14, 2023 Share Posted May 14, 2023 Closing due to inactivity. Link to comment Share on other sites More sharing options...
Recommended Posts