HelioHost Posted April 24, 2023 Posted April 24, 2023 Username: chaves85, Server: Johnny, Main domain: pengolahsertifikatpkl.helioho.stHello Heliohost team, Thank you for creating my account to Plesk. I miss typed the keyboard on the first email so please ignored it. I have *trouble restoring my files* in the *Website & Domains* and *Databases* sections. Could you please help me to solve it? I'll be glad if you are willing to help me as soon as possible. My username is *chaves85*. Let me know if you need more information to help restoring my files. Thank you.
Krydos Posted April 24, 2023 Posted April 24, 2023 The easiest way to restore your files is to use SFTP to login and upload your files. Use these credentials: Protocol: SFTP Host: johnny.heliohost.org Port: 1373 Logon Type: Normal User: chaves85 Password: <same as Plesk> For the database, just click the database button and create a new database. Then you can import the data into the database with PhpMyAdmin.
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