HelioHost Posted May 16, 2018 Posted May 16, 2018 Username: N/A, Server: N/A, Main Domain: N/A Dear Admin, I am a user 'neo1' on johnny.heliohost.org (which has been down since 29of last month). Now I am not even able to login at your main site. I did password a reset when it kept giving an error, and thought itconfirmed the reset, I am still unable to login using the new password. According to 'Account Status' my domain vivek.eu.org is running, but itsactually not. Could you please check? --Cheers!Vivek.
wolstech Posted May 16, 2018 Posted May 16, 2018 That account is on Johnny, which has failed. You can download the content from here: https://heliohost.org/backup/ For more information, please see the recent posts in https://www.helionet.org/index/forum/1-news/ We currently do not have any estimate as to when Johnny will be fixed, or whether the accounts will be there when it is (if we rebuild, the accounts will be deleted), so I would advise creating a new account on another server.
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