HelioHost Posted May 13, 2018 Posted May 13, 2018 Username: becarine, Server: Johnny, Main domain: mvs-becarine.com Hello, i have login problem on my account: becarinemvs@gmail.com. When i tried to reset password, it says 'please be patient' and page isbreaking down, literally 10 times. Please can you help me solve problem? Thanks,Becarine
Flaze Posted May 13, 2018 Posted May 13, 2018 The server your account is on has failed. To get a backup of your account, please go to https://www.heliohost.org/backup/. You may sign up again and choose different server. Please refer to https://www.helionet.org/index/forum/1-news/ for more information and updates.
HelioHost Posted May 13, 2018 Author Posted May 13, 2018 Thanks for answer, Can i get backup of my data? I can't login with my user and pass even resetmy password. Nothing happened. Plese tell me instructions to get my data back. nedjelja, 13. svibnja 2018. korisnik Heliohost Support <support@heliohost.org> napisao je: > Your message (Login problem) has been assigned the tracking ID> [HH#799937]. One of our volunteer community members will reply to your> email as soon as possible.>> Please include the string [HH#799937] in the subject of any future email> regarding this case. You may do that by simply replying to this message.>> Please be aware that our system rejects binary attachements. If you are> submitting a screenshot or attachement please post a link to the file> instead of attaching it to the email.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic2906>> Thank you,> Heliohost Support> https://www.heliohost.org/> https://www.helionet.org/>> -----Original Message----->> Return-Path: > Delivered-To: support@heliohost.org> Received: from tommy.heliohost.org> by tommy.heliohost.org (Dovecot) with LMTP id> gUGXBlwX+Fp3EAAAY4nxBQ> for ; Sun, 13 May 2018 03:45:48 -0700> Return-path: > Envelope-to: support@heliohost.org> Delivery-date: Sun, 13 May 2018 03:45:48 -0700> Received: from mail-ua0-f193.google.com ([209.85.217.193]:44894)> by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-> SHA256:128)> (Exim 4.89)> (envelope-from )> id 1fHoVd-000147-AW> for support@heliohost.org; Sun, 13 May 2018 03:45:47 -0700> Received: by mail-ua0-f193.google.com with SMTP id h15-v6so6459859uan.11> for ; Sun, 13 May 2018 03:45:25 -0700 (PDT)> DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;> d=gmail.com; s 161025;> h=mime-version:from:date:message-id:subject:to;> bh=Q999OHZrgcV0Q3zEZPr1GnR8FwtjQRBjRmyycELV154=;> b=FgZBsjb3nZbZyn1qR+QjX9rQuW0Vg885FcmRXb1FhnY207c4> TO0Hn3fDiUAVflya4> NSxFfEpxB/fIMvrr8Mtdx+dJYy9POUKTYHNTj38ta2Dgjfia1dyg> pY+jaxLdCFqED2PP> LdcBIA0PhZ+eBGxApY5Kc2MuQJYzIr4v5e90BWlb9> OhTuHLAqBpSu2SIp4AoOJN0cSQX> CShI9JY/tiBti04XdmA+ONtDk3M6kF8oPZ8BZMSgCejCk52mdP> KZybMsIlHYFrjmcxzo> xx5UdjamOAhuOUpO/7h7zXzvf1HEhqCJDyUZozvZqC6++> tzGxt42Mt5lKq8LyR0/WOvA> M1+A==> X-Google-DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;> d100.net; s 161025;> h=x-gm-message-state:mime-version:from:date:message-id:subject:to;> bh=Q999OHZrgcV0Q3zEZPr1GnR8FwtjQRBjRmyycELV154=;> b=VPUcADyTzc4/b59t7Taw2O3lI7IPhh9xVC50VoQEMR> XSmPB9ARgZoVTq+IyGvRJUnI> SQ6b4pU3vQIL+YJ6BpRzYCfXSFPWAea65cJt+vISF1Pvx82T7/> ppvgd5rLCUkDLYtiBh> 6Epk553O3/DkeX3Ah2hetJPBAqhnRTdodI2zQtSp> +X7iUow3Uea2PHgsVMsgZhU+b08+> zyY1hmbA7LUwJ4lr7QXGpWZ7j9BA2QCUHk4hm8P30jgP+> nK4IXx7ZuRIyvussyGgH6Pn> DOX36CdkOTYwjZ8p0n+gZn87igR5mOmrAC3vESqbC7yhr2ND/> /9pjPW5SPYD/O3Iuu2F> wmAQ==> X-Gm-Message-State: ALKqPwd7zS4oAADft8/0dD2ZT/> Zm4fBhsCYhxwYCETkQWR6oo77teTYs> SM0CpeBU7pT9SXxRrbPASM4d3YOrQaK/CK1/rF4Seg==> X-Google-Smtp-Source: AB8JxZp08YBE3uC+xEbS72twThSvnrfZcSShG+OST8+> mwCx/pJJaN10WH+n/LLpC0+gZ/9CkZDRkXBWSMs4WjDbEbZ0> X-Received: by 2002:ab0:50d5:: with SMTP id d21-v6mr8209738uaa.86.> 1526208304190;> Sun, 13 May 2018 03:45:04 -0700 (PDT)> MIME-Version: 1.0> Received: by 10.159.61.75 with HTTP; Sun, 13 May 2018 03:45:03 -0700 (PDT)> From: Mvs Becarine > Date: Sun, 13 May 2018 12:45:03 +0200> Message-ID: <> CAMeOuvDUXmMCfTH+wp18cy4Ub_bdRLtEAUpGj66D6NYGfhT4OA@mail.gmail.com>> Subject: Login problem> To: support@heliohost.org> Content-Type: multipart/alternative; boundary="> 000000000000d317a7056c140f20"> X-Spam-Status: No, score=-1.5> X-Spam-Score: -14> X-Spam-Bar: -> X-Ham-Report: Spam detection software, running on the system "> tommy.heliohost.org",> has NOT identified this incoming email as spam. The original> message has been attached to this so you can view it or label> similar future email. If you have any questions, see> root\@localhost for details.>> Content preview: Hello, i have login problem on my account:> becarinemvs@gmail.com.> When i tried to reset password, it says 'please be patient' and page> is breaking> down, literally 10 times. [...]>> Content analysis details: (-1.5 points, 5.0 required)>> pts rule name description> ---- ---------------------- ------------------------------> --------------------> -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/,> no> trust> [209.85.217.193 listed in list.dnswl.org]> 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source> [209.85.217.193 listed in dnsbl.sorbs.net]> -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)> [209.85.217.193 listed in wl.mailspike.net]> 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail> provider> (becarinemvs[at]gmail.com)> -0.0 SPF_PASS SPF: sender matches SPF record> -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%> [score: 0.0000]> 0.0 HTML_MESSAGE BODY: HTML included in message> -0.1 DKIM_VALID Message has at least one valid DKIM or DK> signature> -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from> author's> domain> 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not> necessarily valid> -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders> X-Spam-Flag: NO>> --000000000000d317a7056c140f20> Content-Type: text/plain; charset="UTF-8">> Hello,>> i have login problem on my account: becarinemvs@gmail.com.>> When i tried to reset password, it says 'please be patient' and page is> breaking down, literally 10 times.>> Please can you help me solve problem?>> Thanks,> Becarine>> --000000000000d317a7056c140f20> Content-Type: text/html; charset="UTF-8"> Content-Transfer-Encoding: quoted-printable>> Hello, i have login problem on my> a> ccount: becarinemvs@gmail.com> .> When i tried to reset password, it says 'please be> patient'> and page is breaking down, literally 10 times. Please> ca> n you help me solve problem? > Thanks,Becari> ne >> --000000000000d317a7056c140f20-->>
Flaze Posted May 13, 2018 Posted May 13, 2018 You can get your backup here: https://www.heliohost.org/backup/. You don't need to use your password.
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