HelioHost Posted May 11, 2018 Posted May 11, 2018 Username: fox36, Server: Johnny, Main domain: rezkonv.heliohost.org Dear support At first I could not login at https://www.heliohost.org/login/. I got the response "Invalid Login". Then I tried to reset the password. I got the e-mail "HelioHost Password Reset", launched "Reset Password" and entered a new password twice. Then your server temporarily shows a message like "password will be changed", but then I get "HTTP ERROR 500". Trying again to login, also the new password fails. I tried this procedure several times on different days one week long. Now I'm enervated. Please help. fox36 alias Michael Baumgart e-mail: fox36@gmx.de
wolstech Posted May 11, 2018 Posted May 11, 2018 Your account is on Johnny, which has failed. Please see the news forum for more information: https://www.helionet...x/forum/1-news/ You can retrieve your data from https://heliohost.org/backup/, after which you can sign up again on a different server and restore the backup to get your site running.
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